| Creativity
and Innovation
Our focus always is to help organizations achieve better results.
We examine and eclipse current decision-making processes, problem-solving
techniques, idea capture and implementation strategies, and thought
generation tools.
• Targeted
Breakthrough Thinking
• Off
the Beaten Path
• THINK
TANK: Creative Problem Solving
• Creativity
101
• Storytelling
in Problem Definition
Profile
of a Creative Person assessment
Creativity
and Innovation Bibliography
Coaching
In today’s workplaces, managers are coaches. It is crucial
that they know how to use the precious little time they have with
employees as developmental opportunities. Our programs systematically
build manager competency so that coaching is on-going, valuable
and valued..
• Coaching Conversations
• Manager as Coach
• SuperCoach
Ready
to be Coached? - 10 Questions
Leadership
We reverse engineer the leadership process to identify where the
organization is in its growth cycle and what leadership capabilities
are needed to assure success. Our programs are tailored because
each organization is as complexly different as the individuals in
it.
• Fundamentals of Leadership
• Leading through Strengths
• Action Learning
Leadership
Reflection - self assessment
Communication
The ability to communicate lies at the heart of success. It is unfailingly
a best practice that is sought after and often poorly executed.
We use various tools to enhance the capacity of people to arrive
at shared understanding, which leads to intelligent decision-making
and action.
• Dialogue: The Fundamentals
of Communication
• The Listening Simulation
• Storytelling
Communication
Mistakes - helpful questions
Team
Development
A group of people working on a project or problem is not necessarily
a team. A team has an agreed upon charge, set of ground rules, operating
procedures, project plan, and outcomes. Our program educates team
leaders and members to establish and sustain high performing teams.
• Team Leader
• Team Tools
Team
Assessment Tool - assess your team
Customer
Service
Both internal and external customers require and deserve high quality
attention. The program uses a simple and well-used model to guide
participants through the cycle of customer interactions. The experiential
workshop is light on theory and heavy on practice.
• All Customers
Count |
